Before you get started.
Who can manage a server?
You need the required Discord management permissions for that server. Aethor checks access again when you make changes.
How are tickets and Modmail different?
Tickets start from a panel on your server and create private support channels. Modmail starts when a member sends the bot a DM; your team’s replies are delivered back to that member privately.
What happens when a ticket is closed?
The conversation is archived and a transcript is delivered to the member and your team before the ticket channel is deleted. Members can then rate the support they received.
Does my server have to use global bans?
No. Your server must explicitly opt in. The global ban list is managed only by authorized bot administrators.
YOUR COMMUNITY. YOUR STANDARD.
Ready to connect your server?
Sign in with Discord, choose your server and configure the tools your team needs.